Frequently Asked Questions

Goldcrest Plumbing is proudly based in Ipswich, Suffolk, serving the local community and surrounding towns such as Felixstowe, Woodbridge, Hadleigh, and Bury St Edmunds. Our services extend across Suffolk and into neighbouring counties, including Essex (e.g., Colchester, Chelmsford, Clacton-on-Sea), Norfolk (e.g., Norwich, Diss, Great Yarmouth), and Cambridgeshire (e.g., Cambridge, Ely). We’ve also completed projects in London and other parts of the UK. Whether you’re in a nearby town or further afield, contact us to check availability in your area—we’re just a call away for plumbing solutions across East Anglia and beyond!

We offer a wide range of professional plumbing and related services, including:

• General plumbing repairs and maintenance (e.g., fixing leaks, taps, and pipes)
• Heating system installations and repairs (e.g., radiators, underfloor heating)
• Boiler installations, servicing, and repairs
• Bathroom installations (e.g., showers, toilets, basins)
• Kitchen installations (e.g., sinks, pipework, appliance fitting)
• Tiling and flooring for bathrooms, kitchens, and more
• Leak detection and pipe tracing
• Drainage solutions (e.g., unblocking drains, installing new systems)
• Emergency plumbing services (available 24/7)
• Custom home projects and refurbishments

This is just a snapshot of what we do—visit our services page for a complete list or get in touch to discuss your specific needs.

Yes, we provide 24/7 emergency plumbing services across Suffolk (e.g., Ipswich, Felixstowe, Bury St Edmunds), Essex (e.g., Colchester, Chelmsford), Norfolk (e.g., Norwich), and Cambridgeshire (e.g., Cambridge). From burst pipes to blocked drains, our team is on hand to resolve urgent issues promptly. Call us at (+44) 07889 47 1158 or use our contact form for immediate assistance, day or night.

Absolutely! We specialise in bathroom and kitchen installations, covering everything from plumbing and pipework to tiling and fitting fixtures like showers, baths, sinks, and taps. Whether you’re refurbishing a small bathroom in Ipswich or designing a bespoke kitchen in Colchester, we’ll work with you to deliver a high-quality result. See examples in our gallery, or contact us to start planning your project.

For emergencies, we aim to respond within the hour in Ipswich and nearby areas like Felixstowe, Woodbridge, and Bury St Edmunds. In broader regions such as Essex (Colchester, Chelmsford), Norfolk (Norwich), and Cambridgeshire (Cambridge), response times may vary, but we prioritise rapid service. For non-urgent work like installations, we’ll schedule a time that suits you. Get in touch to arrange a visit or request a quote.

Yes, we offer free, no-obligation quotes for all projects, from minor repairs to full bathroom or kitchen installations. Whether you’re in Suffolk, Essex, Norfolk, or Cambridgeshire, simply contact us with your project details, and we’ll provide a tailored estimate at no cost.

Yes! Our gallery page features a variety of completed projects, showcasing bathroom and kitchen installations, tiling, plumbing repairs, and more. We’ve worked across Ipswich, Suffolk, Essex (e.g., Colchester, Chelmsford), Norfolk (e.g., Norwich), and Cambridgeshire (e.g., Cambridge)—take a look to see the quality of our craftsmanship!

Booking is simple! Call us at (+44) 07889 47 1158, fill out our contact form, or reach out via WhatsApp or email. We serve Ipswich, Suffolk, and surrounding areas like Felixstowe, Bury St Edmunds, Colchester, Chelmsford, Norwich, and Cambridge—wherever you are, we’re here to help!

Yes, we’re experts in boiler installations, servicing, and repairs. Whether you need a new boiler in Ipswich or a repair in Chelmsford, our team ensures your heating system runs efficiently. Learn more on our services page or contact us for a free quote.

If your question isn’t answered here, check our services page for more details or visit our gallery for inspiration. Still need help? Contact us—we’re happy to assist customers across Suffolk, Essex, Norfolk, Cambridgeshire, and beyond!